Qelvo Rental Policies

Qelvo provides flexible and reliable mobility solutions designed for corporate clients.

Booking Policy

• All bookings must be made through the Qelvo platform or authorized representatives.
• Booking confirmation will be shared via email or SMS.

 

Minimum Billing

• Minimum billing may apply depending on the city and vehicle category.

 

Extra Charges

Additional charges may apply for:

• Extra kilometers
• Extra hours
• Night duty charges
• Toll, parking and state taxes

 

Driver Policy

• All drivers are professionally trained and verified.
• Drivers follow strict safety and service protocols.

 

Cancellation Policy

• Cancellation before scheduled pickup time may be free.
• Late cancellation may attract a nominal cancellation fee.

 

Safety Policy

• Every ride is monitored through trip tracking systems.
• Passenger safety remains our highest priority.